Delete my Hero Account

Overview: Deleting your Hero App account is a straightforward process. Whether you're a Hero or a civilian, follow the steps below to initiate the account deletion process.

Option 1: Through the Hero App

1. Open the Hero App on your device.

2. Navigate to the 'Account' or 'Settings' section, usually found in the top-right corner of the screen.

3. Look for the 'Account Deletion' or 'Close Account' option.

4. Follow the on-screen instructions to submit your account deletion request.

Option 2: Through the Solutions Page (this site)

1. Visit the Hero App Solutions Page on our website.

2. Click on the 'Submit a Ticket' option, usually located in the top-right corner of the page.

3. Select the category related to account management or deletion.

4. Provide the necessary details, including your account information.

5. In the ticket description, clearly state your intention to delete your account.

6. Submit the ticket, and our support team will guide you through the account deletion process.

Important Notes:

• Account deletion is irreversible. Once your account is deleted, all associated data will be permanently removed.

• Please ensure you've settled any outstanding tasks or payments before proceeding with the account deletion.

• Our support team may reach out to you to confirm your request and provide additional information.